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The "Evike.com SWAGG Pack" (Edition: Wave 19)
527 Customer Reviews
by Paul H. on 01/16/2020
"What a rip off for shipping, $18 for a little package, that was 1.2 pounds. But they charge you for 5 pounds. There is no way shipping was $18, maybe for next day. I am now seeing Evike's true colors coming out, significantly over charging for shipping. Just sketchy business practices.
Webmaster: The shipping is actually not intentional, as this "SWAGGPACK" is technically "one product" in our system (one UPC code, one PID for our logistical warehouse to process) hope this makes any sense to you. As the packages randomly vary from 1.5lb ~ 15 lbs or so, and we can technically set "one weight" for this product in our system, I am guessing the magic number our management decided on was 5lbs. Perhaps we will lower it to 3 just to make everyone happy?
Webmaster: The shipping is actually not intentional, as this "SWAGGPACK" is technically "one product" in our system (one UPC code, one PID for our logistical warehouse to process) hope this makes any sense to you. As the packages randomly vary from 1.5lb ~ 15 lbs or so, and we can technically set "one weight" for this product in our system, I am guessing the magic number our management decided on was 5lbs. Perhaps we will lower it to 3 just to make everyone happy?
by Joshua C. on 01/11/2020
"I have bought probably 10 different variants of these packs and always gotten the one on the bottom. The tracking information was also wrong saying the package weighed 5lbs when it weighed a max of 1.5lbs.
Webmaster: We do precisely input the exact weight and dimension of every item we sell in our system. However, this "SWAGGPACK" is a bit unique in that every box is kind of different in weight but they all share the same UPC / product code in our system. Thus an average number of "5 lbs" were input. I guess ten years ago when we were manually weighting each package and printing labels we don't have this issue, but there are more other manual related errors that way. Now we precisely process orders to have more accuracy, but the package isn't manually weighted at the time of outgoing (where 99.999% of the time we don't need to as the weight of the products are fixed.....this SWAGGPACK product is an exception I hope you understand...)
Webmaster: We do precisely input the exact weight and dimension of every item we sell in our system. However, this "SWAGGPACK" is a bit unique in that every box is kind of different in weight but they all share the same UPC / product code in our system. Thus an average number of "5 lbs" were input. I guess ten years ago when we were manually weighting each package and printing labels we don't have this issue, but there are more other manual related errors that way. Now we precisely process orders to have more accuracy, but the package isn't manually weighted at the time of outgoing (where 99.999% of the time we don't need to as the weight of the products are fixed.....this SWAGGPACK product is an exception I hope you understand...)