Matrix ASR SR-2 Shadow Op Bolt Action Airsoft Sniper Rifle w/ LE Stock & Bipod (Model: Black + 3-9x40 scope)

"Mine arrived with a broken spring guide. They were willing to do a warranty claim, until they found out that I had used the included left hand kit to make it left handed. They still reluctantly issued a ticket. However, uncomfortable with the unknown process that would take place once they received it (like blaming me for the issue since I took a screw out then put it back in), I went to my local shop who had a viable replacement part rather than wait for the return shipping, the repair, then the shipping back. I had an overall bad experience over a $110 AS rifle. My trust with them is dwindling.